Windows and Doors 

Patterson strives to offer ongoing outstanding customer service by providing easy access to product warranty and on-line service request forms.  Performing basic maintenance is an important step in preventing some situations from arising with your sunroom and an important aspect in all home maintenance.

Not all situations are covered under the warranty.

Scratches on glass.
Improper removal/installation or handling.
Excessive use or abuse.

Should windows become hard to slide, check tracks for debris.

All "Acts of God" are not covered.

Should you require service for out of warranty items there is a $75.00 service charge PLUS materials and labor. The service charge will be waived if the item is brought to us for repair.  Our shop location is 6967 Philips Highway, Jacksonville.

For warranty claims complete the form below and a Patterson representative will be in contact with you.

 
Window and Door Repair Request

First Name:
 *
Last Name:
 *
Email Address:
 *
Address:
 *
City:
 *
State:
 *
Zip Code:
 *
Are you the original homeowner who purchased the sunroom?
*if not original homeowner could you tell us who was?
Approximate date of installation?
Please describe request:
 *
* indicates a required field

Upon submitting completed form you will automatically be redirected to our home page